Putting CARE to work for Colorado^TM

Caring for Colorado.

Since 1915, Pinnacol has made it our business to protect Coloradans. Our personalized, compassionate care is second to none. Simply put, we care harder so Colorado stays stronger. Our unparalleled care keeps workers safe and gets them back on the job faster so employers across the state can thrive.

Pinnacol cares hard, and Colorado is stronger for it.

A healthy workforce makes for a robust economy. We maintain Colorado’s only workers’ comp medical provider network that ensures better care for injured workers, enabling them to heal and return to work faster. With the largest safety team in the state, we help prevent workplace injuries, and we’re there to help when the unexpected happens. Through specialized services, such as our support of Spanish-speaking workers and our esteemed return-to-work program, Pinnacol is committed to supporting the people of Colorado.

Injured workers rate Pinnacol as the top-performing workers' compensation carrier in Colorado.*

In 2023, Pinnacol:

Received an injured worker satisfaction score of 4.2 out of 5.
Received an injured worker satisfaction rating among Spanish-speaking workers of 4.48 out of 5.

Through compassionate claims and care, we create better outcomes for injured workers and provide them with a top-rated experience.

Injured Worker Satisfaction Scores Ranks Pinnacol the highest at 4.1 versus 3.6 from Other carriers

*Based on the 2023 Colorado Division of Workers' Compensation's injured workers satisfaction survey.

Hear injured workers' stories in their own words.

Strengthening employers from the Western Slope to the Eastern PlainsWith over 100 years of experience protecting the people of Colorado, Pinnacol is different. We understand Colorado industries better than anyone else does, so we’re responsive to the needs of employers and their workers. We show up for the employers of Colorado every day to make a meaningful difference. Our Net Promoter Score — a measure of the likelihood a policyholder would recommend us to others — is 63 compared to the industry average of 28.
Our best-in-class safety services are available to all of our customers free of charge. We’re empowering Colorado employers to prevent workplace injuries and promote employee well-being — all while reducing costs. It’s a win-win — when employees are protected, businesses can succeed. That’s a strong Colorado.

Providing tailored safety to Colorado

With the largest safety team in Colorado, no one invests in workplace safety like Pinnacol. We’ve spent over 35,000 hours, equating to $8.9 million in value, helping customers keep their workers safe and healthy on the job since 2017.

“Our approach is fundamentally about the worker and keeping them safer because we care deeply about the impact of workplace injuries on families, work cultures and communities.”

- Pinnacol’s Director of Safety Innovation and Strategy, Josh Kreger

A business is only as strong as its people, so Pinnacol’s safety consultants identify hazards and solutions that address the individual workers’ needs. Our team of experts offers Colorado employers customized safety solutions that meet them where they’re at in their safety journey. Through innovative risk intelligence, we’re empowering workers and employers to do their best work every day.

Since 2017, Pinnacol’s safety services team has:

Visited 7,965 Colorado employers

Spent 47,356 hours on employer consulting

Invested $25M in worker safety

Investing over $1 million to strengthen Colorado communities

We're committed to making a difference in the lives of Coloradans, which is why we give back to our customers and the community at large. In 2023, we invested over $1 million in grants, donations and scholarships and spent more than 1,800 hours volunteering in the communities where we live and work.

Pinnacol’s commitment to Colorado’s workforce goes beyond workers’ comp coverage. Our annual grant cycle awarded $405,750 to nonprofit organizations that reflect our mission to support Colorado’s workforce development, safety and economic vitality. We place particular focus on organizations that serve underrepresented groups.

We know that a workplace accident can take a devastating toll on a worker’s family. The Pinnacol Foundation scholarship ensures that the children of workers who were seriously injured or killed on the job have the opportunity to pursue their education dreams. Pinnacol awarded $433,000 in scholarships to students across Colorado in 2023, contributing to a total of $7.4 million granted since the foundation’s inception.

Pinnacol’s caring culture is embodied by its employees daily. Team members donated $164,966 to Colorado nonprofits close to their hearts through our annual employee giving program. Pinnacol matched their donations, making a total impact of $322,020 donated to local nonprofits in 2023. In giving back, we acknowledge and support the numerous organizations in Colorado that are creating positive change in the community.

The advancement of diversity, equity and inclusion (DEI) is critical to the future of our industry and is foundational to Pinnacol’s success. With a DEI strategic plan, we’re creating a culture of inclusion that deeply values differences to improve our service to employees, customers and the state of Colorado. Pinnacol is honored to be recognized as a 2023 Diversity, Equity and Inclusion winner by the Denver Business Journal. This award honors the outstanding organizations and outspoken individuals in the Denver metro area who go above and beyond to bolster equality across all areas of diversity.

Preparing Colorado's future workforce

In partnership with CareerWise Colorado, Pinnacol offers a three-year apprenticeship program to high school students in the Denver metro area. Apprentices are paid competitive hourly wages as they learn and prepare for a career. Our program was recently featured in The Denver Post for its achievements and widespread recognition. “Colorado’s Pinnacol Assurance is looked at nationally — the U.S. Department of Labor recently visited — as a model of a successful youth apprenticeship program,” said The Denver Post.

“An apprenticeship will change your life. As a high schooler, I didn’t think insurance sounded that interesting, but look at all I’ve done. I’m learning so much, and now I know there is much more to the job than I thought.”

- Naari Navarro, Pinnacol Apprentice

The youth-focused apprenticeship program demonstrates our commitment to developing the future of Colorado’s workforce. Since its inception in 2017, the program has enrolled 63 apprentices. Twelve apprentices have been hired at Pinnacol full-time and 83% of those hires have been from BIPOC backgrounds.

Our apprenticeship program has received numerous awards for its ability to offer transformational opportunities to students while creating a pipeline of young trained talent. Pinnacol has set the standard of what a successful youth apprenticeship program looks like, and proves how revolutionary paid training opportunities can be.

“Colorado's Pinnacol Assurance is looked at nationally—the U.S. Department of Labor recently visited—as a model of a successful youth apprenticeship program.”

- The Denver Post