Judges recognized Pinnacol for its ability to deliver top-rated service and community investment in a modern, increasingly complex economy
Denver, CO – May 6, 2024 – Pinnacol Assurance, the leading provider of workers' compensation insurance in Colorado, is recognized with two prestigious Stevie® Awards as part of the 2024 American Business Awards. The organization is honored in the Company of the Year Insurance-Large and the Customer Achievement categories for its exceptional commitment to customer satisfaction, operational excellence, and altruism.
Award judges from industry giants such as ADP and S&P Global noted Pinnacol’s top-performing customer and injured worker satisfaction scores. The judges also commended Pinnacol's focus on providing compassionate and responsive service, especially to injured workers and Spanish-speaking customers.
Judges were particularly impressed with Pinnacol's innovative programs and initiatives, such as the youth apprenticeship program, which demonstrated the company's commitment to social responsibility and talent development.
“Pinnacol Assurance's achievements in customer satisfaction, employee recognition, social impact, and operational excellence make it a standout company in the insurance industry,” said one judge. “These achievements reflect Pinnacol's unwavering commitment to customer satisfaction and signify its ability to adapt, innovate, and consistently deliver exceptional service even amidst evolving challenges.”
“We are thrilled to be recognized by the Stevie Awards for our dedication to customer service and our commitment to making a positive impact on the lives of Colorado workers,” said John O’Donnell, president and CEO of Pinnacol Assurance. “From our AM Best rating, workplace safety programs, and industry awards to our financial stewardship, record-setting Net promoter score, apprenticeship program, volunteerism and the Pinnacol Foundation, awards like The Stevies are a testament to the dedication of our employees, who consistently go above and beyond to provide the best possible experience.”
In addition to the Stevie Awards, Pinnacol has received numerous other accolades for its customer service, operational excellence, and commitment to the community. Pinnacol recently celebrated its ninth year of holding the state’s highest policyholder and injured worker satisfaction scores, achieving almost a decade of outperforming its national competitors. The organization has also been named a Top Workplace by The Denver Post for ten consecutive years and has been recognized as one of the state’s 50 most community-minded companies.
About Pinnacol Assurance
Pinnacol Assurance is a top-performing provider of workers’ compensation insurance. Our nationwide coverage goes wherever businesses grow to provide them with caring and reliable protection. We offer top-rated injured worker care, customized safety solutions and a comprehensive return to work program that helps our customers reduce risk and save costs. You can see our investment in the community through our nationally recognized apprenticeship program, Pinnacol Foundation scholarship program and award-winning diversity, equity and inclusion work. Learn more at Pinnacol.com.
