Unbelievably smooth. First claim in 33 years and I was amazed.
My claim representative was polite, professional, available and a truly amazing individual.
THANK YOU ! Getting hurt at work was traumatizing, but the Pinnacol experience helped ease the stress.
— William, Pinnacol-covered injured worker
It was as painless as it could possibly be (the claims experience) very helpful in a bad situation.
My rep was concerned and cared about my well-being and care and my familial situation to make sure we were being treated fairly.
Thank you for making a bad situation better!
—Dale, Pinnacol-covered injured worker
The rep who handled my case did a great job. She made everything so easy and very comfortable for me. All I had to do was get my surgery and collect my check.
They were very professional and made me feel so at ease through that tough time.
—James, Pinnacol-covered injured worker
Easily navigate the claims process with Pinnacol
Immediately reporting an injury and actively managing recovery helps injured workers feel better and get back to work sooner.
If your injury is life- or limb-threatening, please go directly to the nearest hospital emergency room.
In all other cases, please report the injury to your employer immediately.
I'd like to see a doctor
Please let your employer know you've been injured and ask for a list of designated workers' compensation providers. These providers have received special training in the care of work-related injuries and will treat you and manage any related follow-up care. If you choose your own doctor, it may result in medical benefits not being covered.
How do I get back to work?
Throughout your recovery, your claims representative stays in contact with you, your physician and your employer to ensure that you're receiving the right medical attention and follow-up care that will help you safely resume work.
How do I manage my claim?
When a claim is filed, your claims representative is here to help you on your journey to recovery. You'll receive their phone number, and can also view the status of your claim at any time by logging into the injured worker online claims website. View my claims.
What benefits could I be entitled to?
After a work-related injury, worker's comp insurance provides benefits to help you recover, including reimbursement for lost wages. There's no need to worry about medical expenses. We cover any authorized and related medical care at 100 percent, with no co-pays or deductibles, including prescriptions. Learn more about benefits.
Do I need an attorney?
Everyone has the right to retain legal counsel. And while we'll do our best to answer any questions you may have, we're unable to provide legal advice.
How can I learn more about the claims process?
The Pinnacol Claims Video Series was designed to help you understand the claims process and what you need to do.
how can we help?
Call 303.361.4000 to talk with a claims representative.